It is thought that as long as the car can only be maintained at the 4S shop during the warranty period. This time, when the State Administration of Quality Supervisionadory Supervision made some clarification of the three packs of the car, it is said that the household car products are not authorized by the producer ...
Is the car not in the 4S shop for maintenance?
It is thought that as long as the car can only be maintained at the 4S shop during the warranty period, this time when the State Administration of Quality Super Leams Supervision made some clarification on the "three packs" of the car, "the household car products are not authorized by the producer 4S shop, etc.Maintenance, as long as the quality problem is not related to the maintenance, or if the maintenance of other car 4S shops has not caused damage, the operator cannot be exempted from three packages of responsibilities " -how many car owners have been" escaped "for so many years.The manufacturer refused to pay the compensation and lost the dumb!
The car "three packages" was implemented since October last year. Among them, there is such a provision: "The repair period and the validity period of the three packages in the household car product are damaged due to failure to correctly use, maintain, and repair products in accordance with the instructions of the use instructions.The operators may not bear the three packages stipulated in these regulations. "So some manufacturers stipulate in the car documents such as the warranty and maintenance manual:" Consumers must be authorized by the 4S stores authorized by producersThree packages responsibility "
This kind of regulation looks very reasonable: if you are not authorized by my authorized 4S shop, you may use unqualified parts or irregular construction operations, which will lead to a car failure.The problem is, first, I do n’t go to the 4S shop, the maintenance quality is not necessarily worse than the 4S shop; second, even if I have maintained the problem by myself, I only assume the responsibility related to maintenance, and the warranty of other parts cannot be sold.
For example, during the warranty period, I did not go to the 4S shop to change the oil and filter at the 4S shop. My cars transmission shaft leaked the oil. Is it not given warranty? In other wordsIs the engine oil relationship with half dime?
In fact, this example is not a hypothesis, but a living example: a Peugeot 307 car owner only went to 4S shops for two maintenance during the warranty period prescribed by the manufacturer. Later, he was suspected and troublesome, so he found the place to maintain it by himself.When the transmission axis is out of the 4S shop, it is only that the "escape" car can no longer enjoy the warranty.
Before the implementation of the three packages of the car, "separation of maintenance" is equivalent to "out of warranty", which is basically the rules, and the 4S shops of each brand are implemented like this.After the three -pack policy was introduced, some manufacturers would still want to do this. If it wasnt for the Quality Supervision Bureau to clarify, everyone was still in the drum.
Automotive manufacturers refuse to perform their warranty obligations with the pretext of "escape guarantee", which is a very act.This is naked "threatening", using the warranty responsibility that he should bear as a bargain, forcing the owner to maintain it in his 4S shop.Once the coercion is not successful, the maintenance responsibilities will be rely on.
The owner goes to the 4S shop for maintenance, and the car manufacturer can earn the profits of maintenance; once the owner is maintained by himself, the car manufacturer will excuse the responsibility of the warranty during the warranty period -no matter what, the manufacturer will not suffer.
The maintenance of the 4S store is more standardized, and the components are more reliable, but the price is generally too high.For example, the small maintenance is filtered by a machine oil machine, and the price of the material is more than the price of the special maintenance store.Therefore, in order to keep the owner in the 4S shop for maintenance, the price should be adjusted to a reasonable level, instead of forcibly staying by the means of coercion.
The era of 4S stores has passed by selling cars to make a lot of money, and car installations and maintenance have become an important source of 4S shop profits.In order to allow customers to consume more in the store, the 4S shop also uses "warranty" as hostages, forcing car owners to upgrade business in navigation, audio, lighting, etc. in the 4S shop.
For example, a car owner bought a low -profile car type and wanted to upgrade the sound of the original car into an integrated machine with navigation. The clerk "responsible" reminded: "These things are best installed in our store. We have the original here.Factory navigation, you have to install it outside, belong to private modification, and the entire vehicle warranty is gone. "
Most of the so -called "original navigation" and "original gas lamps" are just car installations purchased outside the 4S shop, and the price is at least double the price to the owner.These things are inconspicuous than getting up the vehicle, but the money to make a car may not have a lot of money to make a few more costumes.
The three packs of the car stipulate: "During the repair period and the validity period of the three packages, the use instructions must not be modified, adjusted, and disassembled, but consumers can modify, adjust, and disassemble it by themselves.The three -pack responsibility stipulated in the provisions "" The General Administration of Quality Supervision Commerce said that "the regulation requires the exemption of causality, which means that consumers can modify, adjust, and disassemble the quality problems that appear to have cause and effect."Relationship." Means that you cant change the transmission because I have installed a GPS navigation by myself.Responsibility.
According to the provisions of the three packages of the car, car manufacturers cannot do their own maintenance because the owner has done maintenance or pretending to be modified by themselves.This is the surprise of the owners, but everyone needs to consider in actual operation, because there are prone to disputes here, and they will be calculated by manufacturers.
The current engine is more delicate, and the quality of our countrys oil is relatively poor. Some engines have made trouble, such as EPC lights, acceleration, 4S shops generally say to the owner: You have problems with the oil you add.Some of them are indeed an oil problem, and partly is the problem of the engine itself and the quality of the components. However, manufacturers are generally reluctant to take responsibility to their heads.The scapegoat was held.
Gasoline can be used as scapegoats. The higher technical content of engine oil is naturally inevitable to become an excuse to become a manufacturers rejection.For example, if your engine has made trouble, the 4S shop must be caused by a inferior oil. How can ordinary car owners distinguish whether it is true? Even if the car owner determines that the engine failure has nothing to do with the motor oil that he changes, how can you prove it?
From time to time, there is news of the spontaneous combustion of new cars. Some cars have spontaneous combustion if they have not changed anywhere. If the owner is installed with a navigation all -in -one machine, even if it is completely unclear.The manufacturer must tell you that the car line is changed, so it is not responsible.
In other words, it is still difficult to defend the right of rights to protect their rights.Although the State Administration of Quality Supervision Supervision for Quality Supervision Supervision clearly said that during the warranty period, it can not be maintained in the 4S shop, and car owners can also install or modify the car. As long as these behaviors have no causal relationship with the car failure, it should not affect the warranty.Its easy to say, but is there any "causal relationship", can it be an ordinary car owner easily proved?
Third -party testing agencies without public welfare, or do not add evidence to a strong manufacturer, the risk of "losing protection" is very high.From the perspective of a few days ago, it is wonderful to be honest in the 4S shop during the warranty period. It is wonderful to take a few more small knives and change my heart. Otherwise, the car really has a big problem.Essence
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