At present, smart customer service has been fully launched in various industries.At the same time, billion -gram omni -channel intelligent customer service solutions use strong server computing power and artificial intelligence algorithms for data computing and analysis, deeply integrate AI, and use various types of information terminals to interact with administrators.4 major advantages of millisecond response: support high concurrency and massive customers at the same time, and millisecond customer response at the same time, without losing each customer.Outstanding all -weather: 7*24 hours without interruption services, good at each communication with customers.
"Our banks customer service staff has been tied up to 50%, and many links have begun to replace artificial artificially with machines."
At present, smart customer service has been fully launched in various industries.Because artificial customer service is tired of dealing with a large number of simple and high repetitive issues, and peoples effects cannot be released, among the many consumer scenarios such as buying returns, mobile phone replacements, air ticket returns, and banking business, we are all with intelligence.Customer service deal.
Based on cloud computing and storage servers, 100 million grams take big data and artificial intelligence analysis as the core to innovate to create omni -channel intelligent customer service solutions to help enterprises easily respond to the operation of high -strength load operation and core data leakage risks.
solution
Billion -gram omni -channel intelligent customer service solution, which is based on billions of grams of hardware resources and software resources. It provides computing, network and storage capabilities, including storage servers mainly storage data, and data processing.Comprehensive servers, computing and data storage processing.
At the same time, billion -gram omni -channel intelligent customer service solutions use strong server computing power and artificial intelligence algorithms for data computing and analysis, deeply integrate AI, and use various types of information terminals to interact with administrators.
4 major advantages
Millisecond -level response: support high concurrency and massive customers at the same time, and millisecond customer response at the same time, without losing every customer.
Intelligent session analysis: Quick diagnosis and analysis of unknown questions, recommendations, step -by -step questions, and manual questions after launching, and quickly correct the coverage of the knowledge base coverage.
Intelligent self -learning: AI artificial intelligence autonomous learning, continuously improving intelligent dialogue ability.
Outstanding all -weather: 7*24 hours without interruption services, good at each communication with customers.
Through the billion -gram channel intelligent customer service solution, enterprises can achieve omni -channel, full process, and full intelligence series, and comprehensively improve operating management efficiency in the "marketing, sales, service" full -cycle customer contact scenarios.More stable, more reliable, and smarter AI customer service, it is it!

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